Our Promise to You

  • Try It for 60 Days

    Take a full two months to experience the transformation. No rush, no pressure.

  • Full Refund if You're Not Happy

    Not seeing results? Get every penny back. Your satisfaction is our guarantee.

  • No Hassles or Pressure

    Simple, friendly process. We're here to help, not to make things difficult.
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How to Claim Your Refund

1. Email us within 60 days

Send us a message at support@betternecks.com if NeckRelief Pro does not improve your quality of life

2. Share your order number

Just include your order number so we can quickly locate your purchase.

Get your full refund

We'll process your refund immediately - no questions asked, nothing more to make your life difficult

Frequently Asked Questions

Do I have to return the product?

We offer flexible options based on your preference:

  • Partial Refund (Keep the Product):

    If you're not fully satisfied, you can receive a 50% refund and keep the product — no return required.
  • Full Refund (Return Required):

    If you'd prefer a 100% refund, simply return the item in its original condition. Return shipping instructions will be provided upon request.

This policy helps reduce waste while still giving you control over your purchase.

How long does the refund take?

Refunds are typically approved within 2–3 business days of receiving your request or returned item.

Once processed, the funds will appear in your account within 3–7 business days, depending on your bank or payment provider.


Can I still get a refund if I used it?

Absolutely! We encourage you to use BetterNecks fully. The guarantee covers used products - that's the whole point.

"I was hesitant at first, but knowing there was a 60-day guarantee made it a no-brainer. The results were real, and I never even needed the refund!"

Laura M., Verified Buyer